Managing users
1
Invite a teammate
Add a user by email from Settings → Users. They’ll get access to your account’s workspace.
2
Set their access
Assign the appropriate role so each person has the access they need — and nothing they don’t.
3
Update or remove
Adjust a teammate’s access or remove them at any time as your team changes.
Roles and permissions
Access in Mav.next is role-based and scoped to your account. Everyday users can work contacts and review conversations, while sensitive actions — such as deleting an agent or changing account-wide settings — are reserved for admins.Restricting destructive and account-level actions to admins keeps your configuration safe as your team grows. If you need a permission you don’t have, ask an admin on your account.